6 Most Common Questions About Web Design Services (Answered!)
If you’re thinking about launching a new website or giving your current one a refresh, you’re not alone — and you’re asking the right questions.
A professionally designed website isn’t just about looking good; it’s about building credibility, reaching your target audience, and supporting your business growth.
At Silk Media, we get a lot of great questions from clients at the start of their web design journey. Today, we’re answering the six most common ones to help you feel informed and confident as you move forward.
1. What does your web design service include?
Our web design packages are built to give you everything you need to succeed online.
Here’s what’s typically included:
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Bespoke design tailored to your brand and goals
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Mobile-responsive layouts to ensure your site looks great on any device
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SEO fundamentals to help your website get found by search engines
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User experience (UX) design to make navigation smooth and intuitive
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Integration of essential tools, such as booking systems, contact forms, and e-commerce features
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Post-launch support, including training if you wish to manage the site yourself
We work closely with you at every stage, from initial concept to final launch, ensuring your site not only looks stunning but also delivers real results.
2. How long does it take to design and launch a website?
The timeframe for launching a new website depends on the scope of the project, but for a standard business site, you can typically expect:
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Initial design phase: 1–2 weeks
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Feedback and revisions: 1–2 weeks
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Development and testing: 1–2 weeks
On average, most websites are completed within 3 to 6 weeks.
Of course, more complex websites — such as those with custom features, large numbers of pages, or e-commerce functionalities — may take a little longer.
We’ll always provide a clear timeline at the start of your project so you know exactly what to expect.
3. Do you only build WordPress websites?
While we are experts in WordPress — thanks to its flexibility, scalability, and ease of use — it’s not our only option.
We also work with:
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Webflow: Great for visually-driven websites with custom animations
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Shopify: Ideal for e-commerce businesses looking to sell products online
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Custom-coded solutions: For businesses needing something entirely unique
We’ll recommend the best platform based on your specific needs, budget, and future plans.
4. Will my website be mobile-friendly?
Absolutely — designing for mobile is a top priority.
With more than half of global website traffic now coming from mobile devices, having a responsive website is no longer optional; it’s essential.
Every website we create is fully responsive, meaning:
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Your site will automatically adapt to fit smartphones, tablets, laptops, and desktops.
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Navigation, images, and text will look and function properly across all devices.
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Your website will meet Google’s mobile-first indexing requirements, which can impact your search rankings.
We test thoroughly on multiple devices to ensure your site offers a seamless experience everywhere.
5. Can you help with content and images for the website?
Yes — we can definitely help with both!
Great design needs great content to match, and we offer:
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Professional copywriting to craft compelling, SEO-friendly text
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Content strategy support to organise your pages logically and effectively
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Sourcing high-quality stock imagery if you don’t have your own photos
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Custom photography and branding assets (available as an add-on service)
If you already have content and imagery ready, that’s fantastic — we’re happy to incorporate them.
Otherwise, we’ll guide you through creating or selecting the right materials to bring your site to life.
6. How much does a new website cost?
We understand that cost is an important consideration, and we aim to be as transparent as possible.
Pricing can vary depending on several factors, including:
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Number of pages
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Level of customisation
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Special functionalities (e.g., booking systems, membership areas, online shops)
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Content creation needs
At Silk Media, our websites typically start from £495+VAT, with flexible packages to suit different needs and budgets.
We’re happy to offer a no-obligation consultation and a clear proposal — no hidden costs or surprises.
Final Thoughts
Your website is often the first impression your business makes — and we believe it should be powerful, professional, and uniquely you.
Whether you’re starting from scratch or looking to redesign an existing site, we’re here to guide you through the process and create something that drives real results.
📩 Have more questions? Get in touch today — we’d love to chat about your vision.
